THIS PRIVACY NOTICE DISCLOSES THE PRIVACY PRACTICES FOR ASHEVILLETESTING.COM.

This privacy notice applies solely to information collected by this website and our intake management system. It will notify you of the following:

• What personally identifiable information is collected from you through the website and intake process, how it is used and with whom it may be shared
• What choices are available to you regarding the use of your data
• The security procedures in place to protect the misuse of your information
• How you can correct any inaccuracies in the information

INFORMATION COLLECTION, USE, AND SHARING

What We Collect

We are the sole owners of the information collected on this site and through our intake process. We only have access to/collect information that you voluntarily provide us via:

• Email or direct contact through our website
• Our online intake forms and scheduling system
• Phone conversations during our intake process
• Insurance verification and billing processes (when applicable)

How We Use Your Information

• To respond to your inquiries To respond to your inquiries
• To respond to your inquiries regarding evaluation services and appointment scheduling
• To provide evaluation and assessment services including psychological testing, report preparation, and feedback sessions
• To process insurance claims and handle billing (when applicable)
• To comply with legal requirements for psychological record-keeping and reporting
• To communicate about appointments, including confirmations, reminders, and scheduling changes

Information Sharing

We will never sell or rent your information to anyone.

We will not share your information with any third party outside of our organization, except:

• As necessary to fulfill your request (e.g., coordinating with your physician, school, or other healthcare providers with your written consent)
• When required by law (such as mandatory reporting requirements, court orders, or subpoenas)
• With our technology partners who provide secure services essential to our practice operations (such as our scheduling system, electronic health records, and secure communication platforms)

Third-Party Service Providers: We partner with trusted service providers to deliver specific services including:

• Online scheduling and intake management
• Electronic health records management
• Billing and payment processing (if applicable)

These parties are bound by strict confidentiality agreements and are not allowed to use personally identifiable information except for the purpose of providing these specific services to our practice.

HIPAA COMPLIANCE

As a psychological testing practice, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). This privacy policy works in conjunction with our HIPAA Notice of Privacy Practices, which provides additional details about how we protect your health information.

Your health information is protected by both HIPAA regulations and this privacy policy.

WEBSITE AND COMMUNICATION

External Links

This website may contain links to other sites, including research publications, professional organizations, and psychological testing resources. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage you to read the privacy statements of any other site that collects personally identifiable information.

Surveys and Feedback

From time to time we may request information via surveys or feedback forms. Participation is completely voluntary. Information requested may include contact information and demographic information. This information will be used to improve our services and client satisfaction.

Email Communications

Unless you ask us not to, we may contact you via email to:

• Send appointment confirmations and reminders
• Share updates to practice policies
• Provide information about new services
• Notify you of changes to this privacy policy

You will always have the option of opting out of non-essential communications each time a message is sent to you.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future non-essential contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided:

• See what data we have about you, if any
• Change/correct any data we have about you
• Request deletion of your data (subject to legal record-keeping requirements for psychological practices)
• Express any concern you have about our use of your data
• Opt out of non-essential communications

Important Note: As a licensed psychological practice, we are required by law to maintain certain clinical records for a specified period. We cannot delete essential health information during this required retention period.

SECURITY MEASURES

We take extensive precautions to protect your information both online and offline.

Online Security

• Encryption: All sensitive information submitted via our website and intake forms is encrypted and transmitted securely
• Secure Connections: Look for the lock icon in your browser’s address bar and “https” at the beginning of web addresses when submitting information
• Secure Servers: Our scheduling system and all data storage utilize enterprise-grade security measures

Offline Security

• Limited Access: Only staff members who need the information to perform specific job functions are granted access to personally identifiable information
• Secure Storage: All computers and servers storing personally identifiable information are kept in secure environments
• Staff Training: All team members receive regular training on privacy and security protocols

Business Associate Agreements

All third-party service providers who handle your information have signed Business Associate Agreements ensuring they meet HIPAA security and privacy standards.

CONTACT INFORMATION

Practice Name: Asheville Testing, PLLC

Address: 64 Merrimon Avenue, Asheville, NC 28801

Downtown Office: 77 Church Street, Asheville, NC 28801

Phone: 828-333-5689

Email: hello@AshevilleTesting.com

Website: https://ashevilletesting.com

Privacy Concerns

If you feel that we are not abiding by this privacy policy, please contact us immediately:

• Phone: 828-333-5689
• Email: hello@AshevilleTesting.com

POLICY UPDATES

This privacy policy may be updated from time to time. We will notify you of any material changes via email or by posting a notice on our website. The date of the most recent update will be displayed at the bottom of this policy.

Last Updated: June 8, 2026

Effective Date: June 8, 2026